- Lead a High-Performing Onsite IT Team
- Career growth and development opportunities
- Join a Trusted, Award-Winning Industry Leader

About The Role We’re looking for an experienced and hands-on IT Site Lead to join our IT & Security team. This role is responsible for leading the day-to-day IT operations for a large office environment while providing onsite and remote support to employees across Australia. This is an exciting opportunity for someone who enjoys combining technical expertise with leadership responsibilities in a fast-paced, collaborative environment.

You’ll act as the primary escalation point for onsite IT support, oversee local IT operations, and help drive a high-performing support culture within the business.

What You’ll Be Doing

- Lead day-to-day IT operations for a busy corporate office
- Manage and support onsite IT Support Technicians
- Provide Level 2/3 technical support across hardware, software, AV, networking, and peripherals
- Act as the key escalation point for complex IT issues
- Oversee meeting room and AV technology support
- Maintain strong relationships with internal stakeholders and vendors
- Support office technology projects and continuous improvement initiatives
- Ensure smooth onboarding, device management, and user support experiences
- Contribute to operational standards, documentation,



and best practices
- Participate in an after-hours support roster when required

About You You’re a proactive IT professional with robust troubleshooting skills and a passion for delivering exceptional support experiences. You enjoy mentoring others, solving problems, and working closely with both technical and non-technical teams.

You’ll Bring

- Previous experience in an IT support leadership or senior desktop support role
- Strong knowledge of Microsoft technologies and enterprise IT environments
- Experience supporting AV systems, networking, desktops, and end-user devices
- Excellent communication and stakeholder management skills
- Strong organisational and problem-solving abilities
- Ability to thrive in a fast-paced and evolving environment
- Experience mentoring or managing support team members is highly regarded

Why Join Us?

- Opportunity to lead onsite IT operations within a growing business
- Collaborative and supportive team culture
- Exposure to a broad range of technologies and projects
- Career growth and development opportunities
- Work with a business focused on innovation and customer experience

If you’re looking to join a progressive company and a leader in its field, apply today.

📌 IT Site Lead (Melbourne)
🏢 Compare Club
📍 Melbourne