The Opportunity
Step into a high-performance role at Prosthodontic Associates, a premier specialist practice in the heart of Melbourne's CBD. We are an established and rapidly growing clinic, currently home to five specialist Prosthodontists.
We are seeking a refined, highly skilled Dental Receptionist who thrives in a multi-specialist environment to join our expanding team.
Why Join Us?
We offer a premium working environment that prioritizes both clinical excellence and staff well-being.
- 4-Day Working Week: Enjoy a full-time career with an exceptional lifestyle balance.
- No Evenings or Weekends: Your time outside of work is truly your own.
- Premium Remuneration: Well above award rates, reflecting the specialist nature of this role.
- Professional Growth: Be part of a dynamic, expanding team within a beautiful, modern facility.
The Role
In this pivotal role, you will be the primary point of contact for our patients and the central point of coordination for our clinicians. Your duties include:
- Specialist Liaison: Managing the complex appointment books and workflows for our five Prosthodontists.
- Patient Concierge:
Providing a high-end experience via phone and email for our diverse patient base.
- Financial Management: Processing HICAPS claims and overseeing account management with precision.
- Clinical Synergy: Coordinating with clinicians, dental nurses, and administrative staff to ensure the seamless running of the clinic.
About You
You are a proactive professional who understands that in a large specialist clinic, coordination and etiquette are everything.
- Proven Experience: A solid background in dental administration is essential.
- Multi-Tasking Expert: Capable of managing multiple clinicians' needs simultaneously while maintaining a calm, qualified demeanor.
- Communication Style: Polished verbal and written skills with a "can-do" attitude.
- Tech-Savvy: Proficient in MS Office. Experience with EXACT (SOE) is highly regarded.
Candidates must have valid Australian work rights or hold an appropriate work visa to be eligible for this position.
How to Apply
If you are looking for a long-term home in a thriving specialist practice, please submit your resume and a brief cover letter.
Please address your application to Alice. We look forward to hearing from you!