As our Retail Customer Service Officer you will be employed on a casual basis with shifts varying throughout the week (Mon-Sat).

What you'll be doing:

- Performing customer sales and service transactions with customers.

- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).

- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.

- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.

- Assisting customers with mail lodgements and associate costs.

- Building rewarding relationships with customers by understanding their needs.

- Assisting with administrative duties such as stocktaking and record maintenance.

About you

- You’re a friendly,



enthusiastic and reliable personality who loves working in a team workplace.

- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

- Have experience in customer service and/or cash handling. Must have previous experience working in an Australian Post Office (preferred) or banking experience (a must).

What else is in it for you?

- Work with a diverse, fun, supportive team where you have opportunity to connect and collaborate every day

- Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers

📌 Australia Post Customer Service Officer (Umina)
🏢 Chemist Outlet
📍 Umina