About the role

The NDIS Compliance & Quality Officer is responsible for supporting Magnolia Support to maintain compliance with the NDIS Act, NDIS Practice Standards, NDIS Code of Conduct, relevant Tasmanian legislation, organisational policies and quality requirements. The role provides independent oversight of compliance, quality, risk, incidents, complaints, participant records, staff compliance and continuous improvement.

Key responsibilities

- Maintain Magnolia's NDIS compliance and quality systems.

- Monitor compliance with NDIS Practice Standards and organisational policies.

- Conduct regular participant file, staff file and operational audits.

- Maintain the organisational risk register and corrective action register.

- Review incidents, complaints and feedback and identify trends and required actions.

- Ensure reportable incidents and serious compliance matters are appropriately escalated.

- Monitor participant documentation, including care plans, risk assessments, consent and service records.

- Conduct or coordinate audits of medication management, restrictive practices, infection control, WHS,



privacy and SIL requirements.

- Maintain the compliance calendar and ensure policies and procedures are reviewed within required timeframes.

About you

- Experience in NDIS, disability, community services, quality or compliance.

- Strong understanding of NDIS Practice Standards and Code of Conduct.

- Excellent attention to detail and documentation skills.

- Ability to conduct audits and identify compliance gaps.

- Robust communication and organisational skills.

- Ability to work independently and confidentially.

- Australian Drivers Licence.

- Qualification in Business, Quality, Disability, Community Services or a related field (desirable).

- Experience with NDIS registration or certification audits (desirable).

- Experience in incident investigation, risk management and quality systems (desirable).

About us

Magnolia Support is a NDIS registered provider providing NDIS services along the Northwest Coast with the office based in Devonport.

📌 NDIS Compliance & Quality Officer (Devonport)
🏢 Magnolia Support
📍 Devonport