About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Join Lumus Imaging and become part of a team committed to improving the health and wellbeing of our people, patients, and communities. With more than 30 years of expertise in diagnostic imaging, Lumus combines clinical excellence with genuine care, creating a supportive environment where our employees can thrive.

We are currently seeking a full-time Medical Receptionist to join our welcoming team at Werribee Mercy Hospital. This role is primarily focused on coordinating MRI bookings for both inpatient and outpatient services within a busy public hospital setting, making it ideal for someone who enjoys delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities

- Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
- Coordinate and manage MRI bookings for inpatient and outpatient appointments.
- Answer and direct incoming calls professionally and efficiently.
- Perform general administrative and clerical duties.
- Maintain accurate patient records and data entry with a high level of attention to detail.
- Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
- Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.

About You

- Previous reception, administration,



or customer service experience, ideally within a healthcare environment.
- Outstanding communication and interpersonal skills.
- Strong organisational skills with the ability to manage competing priorities.
- High attention to detail and accurate data entry skills.
- A professional, compassionate, and patient-focused approach.
- The ability to work effectively in a busy team environment.

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal chance employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:
[email protected]

See more of our jobs at Lumus Jobs and follow us on LinkedIn

📌 Medical Receptionist (Werribee)
🏢 Lumus Imaging
📍 Werribee