About the role

Perth Audiology & Dizziness is seeking a well-organized, friendly and qualified Admin Assistant / Receptionist to support the day-to-day operation of our busy audiology and vestibular clinic. The successful applicant will be the first point of contact for patients and families and will provide outstanding customer service while assisting with administrative and practice management duties.

Key responsibilities
Promptly answer telephone calls and manage patient enquiries
Schedule and confirm appointments
Welcome patients and manage reception activities
Communicate clinic details and answer questions via email, text or phone
Process payments and issue receipts
Manage Medicare, Hearing Services Program and third-party paperwork
Maintain accurate patient records within practice software
Scan, file and prepare clinical documents
Assist with stock control and office supplies
Manage social media enquiries, posts and information as needed
Liaise with GPs, specialists and other healthcare providers

About you




Excellent communication and interpersonal skills
Robust organisational and time management abilities
High attention to detail and accuracy
Experience with Medicare rebates (advantageous)
Experience with end of day reconciliation
Proficiency with Microsoft Office applications and account reconciliation at end of day (advantageous)
Ability to manage multiple tasks in a busy environment
Professional presentation and telephone manner
Ability to work independently and as part of a team
Compassionate and patient-focused
Reliable and trustworthy
Positive attitude and willingness to learn

About us

Perth Audiology & Dizziness is a busy audiology and vestibular clinic located in Alfred Cove, Western Australia. We take pride in offering a warm, caring and supportive environtment. This role is in office in the clinic. Staff parking is available and access via regular buses with close bus stops available.

📌 Admininstrative Assitant And Receptionist Alfred Cove
🏢 Perth Audiology & Dizziness
📍 Alfred Cove