PJ Electrical & Air-Conditioning Services (PJES) is seeking an experienced and motivated Senior Office Administrator / Operations Coordinator to join our growing team in Cairns.
This is a full-time position that offers variety, responsibility, and the opportunity to become a key member of our administration and operations team.
About the Role
The successful applicant will play an important role in supporting the day-to-day operations of the business, working closely with management, office staff, technicians, suppliers, and clients.
Responsibilities include:
Customer service and telephone support
Creating and managing jobs in AroFlo
Scheduling technicians and coordinating daily workload
Liaising with customers, suppliers, and manufacturers
Managing purchase orders, parts ordering, and parts returns
Supporting invoicing and job completion processes
Managing client portals and contract administration requirements
Maintaining electronic records and filing systems
Assisting with compliance, training, and administration activities
General office and operational support
About You
To be successful in this role, you will have:
Previous administration or service coordination experience
Strong organisational and time management skills
Excellent communication skills
High attention to detail
Solid customer service skills
Confidence using Microsoft Office and Microsoft 365 applications
Ability to work independently and as part of a team
A positive and proactive attitude
Highly Regarded
Experience in electrical, air conditioning, construction, maintenance, or trade services industries
Experience with AroFlo or similar job management software
Contract administration experience
Experience with client portals and compliance documentation
Certificate III or IV in Business Administration
What We Offer
Full-time permanent position
Friendly and supportive team workplace
Ongoing training and development
Diverse and interesting work
Long-term career prospects
Opportunity to grow into a senior operations support role