Education Tech Qa Lead: Customer Experience Victoria

Education Tech Qa Lead: Customer Experience Victoria

14 Sep
|
Compass Education
|
Victoria

14 Sep

Compass Education

Victoria

Job Description

Compass Education is seeking a Quality Assurance Manager to elevate customer service standards across our global team. You will monitor and evaluate interactions across omni-channel support, ensuring quality, compliance, and customer experience targets are met.

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You will use QA data, feedback and metrics to drive coaching and improvements in collaboration with Support, Training, Product and Development teams.

📌 Education Tech Qa Lead: Customer Experience Victoria
🏢 Compass Education
📍 Victoria

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