Job Description

Branch Customer Advisor – Banking – Yeppoon

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Are empowered to make a positive difference for customers and communities
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Given the prospect to learn, grow and achieve.
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Deliver a seamless, consistent, and tailored customer experience every day
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.

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You'll make an impact by:

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Support NAB'sYeppoon branch and surrounding branches by being the first point of contact for our customers; putting them at the centre of everything you do.
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Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
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Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is straightforward, easy and secure.
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We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:

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A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
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A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
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Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours:

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Join our team in a casual setting with the following hours on offer. Candidates must be available to work Monday to Friday, but only when required. The first 4 weeks of the role will require full time availability Monday to Friday for training and onboarding.

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A diverse and inclusive workplace works better for everyone

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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

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Join NAB

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If you think this role is the right fit for you, we would love to hear from you.

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Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Unsolicited CVs from agencies will not be accepted.

📌 Casual Customer Advisor Yeppoon, Qld
🏢 National Australia Bank
📍 Yeppoon