1st Line Technical Support Analyst Uk Focus New South Wales (Australia)

1st Line Technical Support Analyst Uk Focus New South Wales (Australia)

14 Sep
|
Quartix
|
Australia

14 Sep

Quartix

Australia

Job Description

Quartix Ltd. is seeking a Customer Support Analyst based at our Newtown Headquarters to deliver high-standard technical and customer support to UK customers.

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You will handle inquiries via Salesforce, live chat, phone and email, triaging, diagnosing, and resolving product queries while escalating complex issues to 2nd Line Support as needed. You will maintain detailed case records, support Fleet Tracking features, and build solid relationships with customers, installers and internal teams.

📌 1st Line Technical Support Analyst Uk Focus New South Wales (Australia)
🏢 Quartix
📍 Australia

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