Education Quality & Customer Experience Manager City Of Boroondara

Education Quality & Customer Experience Manager City Of Boroondara

14 Sep
|
Compass Education
|
City of Boroondara

14 Sep

Compass Education

City of Boroondara

Compass is seeking a Quality Assurance Manager to elevate customer service quality across its global Support team. You will monitor and evaluate interactions across omni-channel channels, using QA data and feedback to drive improvements and ensure compliance.

You will collaborate with Support, Team Leaders, Training, Product and Development to maintain a unified quality culture. The role requires solid analytical skills, leadership experience in a contact centre, and the ability to translate
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📌 Education Quality & Customer Experience Manager City Of Boroondara
🏢 Compass Education
📍 City of Boroondara

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