14 Sep
|
State Street
|
Australia
14 Sep
State Street
Australia
Job Description
State Street Corporation is seeking an experienced Level 3 Product Technical Support Incident Manager to own the end-to-end lifecycle of major incidents across the SaaS APAC estate. The role requires coordinating Support, L3/ASE, SaaS Ops, DevOps and Infrastructure to a unified resolution path and driving RCAs for continuous improvement.
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You will manage communications with traders, executives, and clients, ensure timely updates, and maintain an audit trail for regulatory scrutiny.
📌 Senior Major Incident Manager Saas Ops Level 3 Victoria (Australia)
🏢 State Street
📍 Australia