About the role

Own daily operations, team, profitability and growth. This is not a reception cover role. You will grow the business by increasing chair utilisation, rebooking rate, and treatment acceptance. Make operations more effective to increase profits by managing rosters, wages %, stock, AR, FTAs, and recalls. Elevate the patient journey to 5-star boutique hotel standard. Lead, coach and roster a small high-performing team and create SOPs. Aid with marketing by owning Google Reviews, Instagram, enquiries, and website conversion. Build local partnerships with corporate, gyms, cafes, cosmetic clinics, and local press. Think outside the box in a very competitive market and bring creative ideas to attract high-value patients.

Key responsibilities
Grow the business: increase chair utilisation, rebooking rate, treatment acceptance
Manage rosters, wages %, stock, AR, FTAs, recalls to increase efficiency and profits




Elevate patient journey to 5-star boutique hotel standard
Lead, coach and roster small high-performing team
Create SOPs
Own Google Reviews, Instagram, enquiries, website conversion
Build local partnerships with corporate, gyms, cafes, cosmetic clinics, local press
Bring creative ideas to attract high-value patients in a competitive market

About you
5+ years as Practice Manager / Clinic Manager in Dental
Proven growth results, not just admin
Robust numbers mindset
Sydney based, understands boutique premium patient

About us

Privately-owned boutique practice, not corporate. Premium, patient-experience focused.

Benefits
Highly rewarding role.
$42-$48/hr + performance bonus, adaptable 3, 4 or 5 days. Equivalent to $80k-$95k full-time base + bonus.

📌 Boutique Dental Practice Manager Business Growth & Operations Lead Bexley
🏢 Serene Dental
📍 Bexley