Are you an organised administrator who thrives in a fast-paced environment and enjoys supporting students, apprentices and industry stakeholders?
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We are seeking a proactive and customer-focused RTO Administrator to join a well-established training organisation
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This is an excellent chance to join a supportive team and play a key role in ensuring students, apprentices, employers and trainers receive exceptional service and administrative support.
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About the Role
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Working across the organisation's RTO operations, you'll be responsible for a broad range of student services and administration functions, including:
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Managing student records and enrolments
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Supporting apprentices, employers and trainers
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Processing results and training documentation
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Handling student enquiries and complaints
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Maintaining compliance and accurate records
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Providing general administrative support
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Building positive relationships with internal and external stakeholders
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Assisting with reporting and database management
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You'll be joining a collaborative administration team of six and will be a key point of contact for students and industry stakeholders.
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About You
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We're looking for someone who is:
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Experienced in administration, student services or customer service
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Highly organised with strong attention to detail
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Skilled, friendly and confident communicating with a range of stakeholders
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Comfortable managing multiple priorities
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A team player who enjoys supporting others
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Competent across Microsoft Office and business systems
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Highly Regarded
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Previous RTO or Vocational Education experience
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Experience using Vettrak or other Student Management Systems (aXcelerate, Wisenet, Cloud assess etc.)
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Experience working with apprenticeships, traineeships or training organisations
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Exposure to the construction or trade sectors
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What's on Offer?
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Attractive salary package of $70,000 - $80,000 + Super
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Stable full time hours
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Supportive and collaborative team environment
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Opportunity to develop your skills within the VET sector
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Immediate start available
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If you're an experienced administrator looking for your next opportunity in a growing training organisation, we'd love to hear from you.
📌 Rto Administrator Victoria
🏢 RTOPilot
📍 Victoria
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