Quality Analyst Contact Centre & Cx Insights Victoria (Australia)

Quality Analyst Contact Centre & Cx Insights Victoria (Australia)

14 Sep
|
Bendigo Bank
|
Australia

14 Sep

Bendigo Bank

Australia

Job Description

A financial institution seeks a Senior Talent Acquisition Advisor to enhance customer service quality. The ideal candidate will focus on reviewing customer interactions, identifying trends, and coaching staff to improve performance. Candidates should have proven QA experience and strong data analysis skills, especially with Excel and Power BI. This role supports hybrid work and offers a range of advantages to foster well-being and qualified growth. Join a agile team dedicated to positive customer experiences.

📌 Quality Analyst Contact Centre & Cx Insights Victoria (Australia)
🏢 Bendigo Bank
📍 Australia

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