GPC Asia Pacific (APAC) is seeking an IT Service Desk Analyst to provide 1st level support for stores, warehouses and offices across Australia, NZ and SEA. The role involves incident handling, ticketing, and SLA-driven responses during core hours, with in office initial training at Rowville and a hybrid work setup.
You will work with Windows 11/macOS, Microsoft 365, AD/Entra ID/Intune, RDS, POS, WMS and other systems in ITIL-based processes, collaborating with vendors to ensure service excellence.
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📌 Hybrid It Service Desk Analyst 1st Line Support Melbourne
🏢 GPC Asia Pacific (APAC)
📍 Melbourne
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