Old Mutual is seeking a customer-focused qualified to enhance the experience for our clients in Australia. You will provide detailed product information, process orders, resolve issues, and maintain CRM data to support customer retention and growth.
You will build relationships, clarify customer needs, and pursue renewals while adhering to organizational policies and regulatory guidelines. A solid service mindset and ability to upsell are essential to succeed in this role.
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📌 Client Relations Specialist Growth, Retention & Service New South Wales
🏢 Old Mutual
📍 New South Wales
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