Adelaide MSP, a leading National Managed Service Provider based in Adelaide's Inner North-West, is seeking a Helpdesk Team Leader for a permanent role commencing ASAP. You will lead a 10-person helpdesk, coordinate with clients, and drive service excellence in a rapid-paced setting.
You will mentor staff, streamline procedures, and ensure SLAs are met while delivering proactive support. A solid IT background with AD/Exchange/Office 365 and relevant certifications will help you succeed.
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📌 Helpdesk Team Lead — Lead & Optimize It Support South Australia
🏢 Rashi Joshi
📍 South Australia
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