Queensland Government is seeking a Customer Service Advisor (Cross Channel) to deliver government services across phone, online and face-to-face channels. You will develop knowledge of procedures, assess customer needs and direct them to the appropriate service channel.
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The role involves handling licensing and registrations and engaging with multiple systems to support effective service delivery. You will work with a positive, diverse team and may provide training to junior advisors.
📌 Multi Channel Government Services Advisor Mount Isa (Australia)
🏢 Queensland Government
📍 Australia
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