Description
About us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world.
As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive environment for our Sales teams led by some of the best mentors and sales minds in the industry!
The Account Manager role is responsible for maximising revenue from our major/key customer accounts to achieve agreed revenue targets.
You'll be planning and overseeing enterprise-level support and service activities for our company products and services for a designated client or group of clients, ensuring complete customer satisfaction and strategic business growth.
Our office is based in
Adelaide.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance.
We therefore leave it to you and the team you join to figure out what works best!
What you'll do
At the moment, as
Account Manager
you will be focused on:
Formulating, implementing and managing strategic business plans for major/key client accounts to achieve sales revenue targets
Managing revenue, growth, productivity and profit for your entire portfolio




Leading program processes and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitments
Managing negotiations between the organisation, clients and third-parties involved
Collaborating with sales and support groups to identify opportunities for expanded business
Conducting product demonstrations and coordinating preparation of sales proposals, tenders and contracts
Acting as the organisation's single point of contact to clients during implementation
Working closely with clients to determine present and future needs and proposing suitable products, services and upgrades
Advising customers on information and business technology strategy
Supporting the wider sales team where required
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.
What you'll bring
Required experience:
4+ years of related account management or similar experience
Experience with managing customer contracts and requests
Proven sales ability including outstanding negotiation skills and persuasive ability
Expert IT product and industry knowledge coupled with the ability to deal with clients at all levels




Specialist knowledge of relevant IT industry and vendor products
Strong Project management skills
Excellent communication skills, both written and verbal
Nice to have:
Specialist knowledge of IT products and services
Ability to motivate and manage direct and indirect teams across multiple functions
Bachelor's degree in business, IT, Science, Engineering, Economics or related discipline
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact.
From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work.
Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
Paid parental leave
24/7 Employee Assistance Programme (DataCare)
Ongoing learning, certifications, and career development opportunities
Access to industry-leading learning platforms and future skills training
Recognition programmes that celebrate excellent work
Great employee discounts and financial wellbeing benefits
Meaningful work that makes a real impact
Eligibility criteria and conditions may apply to some benefits.

📌 Account Manager (South Australia)
🏢 Datacom
📍 South Australia