Are you an organised, friendly and reliable administration professional looking for flexible casual work?
Glen Waverley Location
Regular casual shifts
Evening and weekend work
Supportive and friendly team environment
About the role:
We are seeking a
Casual Administration Officers
to join our Administration Team at our The Victorian Rehabilitation Centre.
This role provides essential front of house and administrative support during evenings, weekends and periods of leave coverage.
As the first point of contact for patients, visitors and healthcare professionals, you will play an important role in ensuring the smooth operation of our hospital and delivering exceptional customer service.
Working Hours
Applicants must be available to work flexible casual shifts between:
Monday to Friday:
8:00am to 8:00pm
Saturday and Sunday:
9:00am to 5:00pm
If you are passionate about delivering outstanding customer service and are looking for a rewarding role within a healthcare environment, we would love to hear from you.
About us
The Victorian Rehabilitation Centre is a 106-bed rehabilitation facility offering a comprehensive range of inpatient and outpatient services.
Our specialties include multi-trauma, orthopaedics, stroke, cardiac, restorative, acquired brain injury, respiratory and pain management rehabilitation.
Conveniently located on Springvale Road in Glen Waverley, the hospital offers easy access to Melbourne's major road networks and provides onsite parking for staff.
Key Responsibilities
Managing a busy reception desk
Answering and directing telephone enquiries
Preparing patient admission paperwork
Maintaining accurate patient records and medical record systems
Performing health fund eligibility checks




Managing the collection of excesses and co-payments
Liaising with clinical and non-clinical departments across the hospital
Completing data entry and other general administrative duties
Providing exceptional customer service to patients, visitors and staff
Essential Criteria:
Previous administration, reception or customer service experience
Robust attention to detail and accuracy
Excellent communication and interpersonal skills
Proficiency in Microsoft Office, including Outlook, Word and Excel
The ability to work effectively both independently and as part of a team
A positive, professional and customer-focused approach
Flexibility to work a variety of shifts, including evenings and weekends
Previous healthcare administration experience and knowledge of the WebPAS hospital system will be highly regarded but are not essential.
Why Healthscope?
When you join Healthscope, you become part of
our Community of Care
.
Our people are at the heart of our organisation - no matter the role,
every day our people make a difference
to the lives of our patients and their families.
As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
You'll also benefit from:




Flexibility to work across one or multiple hospitals across our network
Discounted health insurance (non-casuals only)
Continuous professional development, education & support provided to encourage growth
We pride ourselves on
working with talented, passionate
and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.
Applications close:
18 September ****
To apply:
Please click on the 'Apply' button to be taken to our online application form.
For any questions, please reach out to
:
Lauren Worthy - Administration Manager, **************
Please include a cover letter and your CV along with the contact details of 2 professional referees.
More Information
: Our commitment to quality and safety for our patients, staff and visitors is our highest priority.
We are also committed to child safety.
We are committed to the safety, participation and empowerment of all children.
Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment.
Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope.
Please note that Healthscope will never request payment from candidates.
Any request for payment is fraudulent.
Visit
ScamWatch
for more information on recruitment scams.

📌 Administration Officer (Melbourne)
🏢 Healthscope
📍 Melbourne