Jobtailor in Brisbane, Australia, is seeking an experienced Team Leader for our Customer Disputes and Compliance group.
You will mentor a team-oriented team, oversee daily operations, coach staff, and drive performance reviews while ensuring fair case handling.
You will apply process-improvement methods, manage complex disputes including IDR/EDR, monitor regulatory guidance (ASIC/AFCA), and develop training materials to support consistent, compliant outcomes.
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📌 Team Lead: Disputes, Compliance & Process Improvement (Queensland)
🏢 Jobtailor
📍 Queensland
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