Ministry of Justice in Northampton is seeking Operational Support Officers for National Services.
The role is predominantly telephone-based, delivering high standard customer service to court users and colleagues.
You will work as part of a team, trained with a knowledge bank, handling inbound calls, emails, and webchat, and updating digital case records with accuracy and empathy in stressful situations.
Hybrid working and full time hours discussed during pre-employment checks.
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📌 Operational Support Officer — Courts & Tribunals (Western Australia)
🏢 Ministry of Justice
📍 Western Australia
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