Transport for NSW in Burwood, NSW, is seeking a permanent full-time customer service professional to deliver high-quality support across phone, live chat, and admin channels.
You will resolve complex enquiries, process transactions, and contribute to continuous improvements that enhance the customer experience and service delivery in a fast-paced, high-volume setting.
Join a diverse team that values empathy, collaboration and service outcomes, with adaptable work options and opportunities to grow.
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📌 Customer Success & Multi-Channel Support Officer (Melbourne)
🏢 Transport For Nsw
📍 Melbourne
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