Job Description
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Full-time position based in our Waurn Ponds Branch
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Leave & Relief position supporting ourWaurn Ponds, Geelong, Geelong North, Geelong West, Leopold & Torquay Branches - it is essential that you can travel between locations to support our Geelong Branches covering planned and unplanned leave *mileage paid.
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5 days per week, Monday to Friday 8:45am - 5:30pm
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‐centriccompany in Australia and New Zealand.
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You'llmake an impact by:
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SupportNAB'sWaurn Ponds
andsurroundingbranches
by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
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Identifythe most suitable products and servicesfor
customers:likeaccount
opening,
unsecuredlendingand
banking transactions
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Demonstrate our Smarter Banking options (self-service and
digital)forcustomers
; making
sobankingissimple,easyand
secure
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We'relooking for the brightest minds to deliver the best for our customers. We'dlove for you to have:
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A passion for
deliveringquality,gold
-classexperiences for NAB's
diverserangeofcustomers
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A team playerwith a keen eye for
detailensuringevery,
transaction isefficient andaccurate
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Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours
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Join our team in this full-time role working from 8:45am – 5:30pm, Monday to Friday.
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Your home branch willbe Waurn Ponds however your skills andexpertisewill also berequiredto cover our Geelong, Geelong North, Geelong West, Leopold & Torquay branches, so a licence and transport is essential.*Mileage paid.
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Morefocus on you
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All new Customer Advisors willbenefitfrom NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
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Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
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Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
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Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
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A diverse and inclusive workplace works better for everyone
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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
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Join NAB
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At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
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Unsolicited CVs from agencies will not be accepted.

📌 Customer Advisor - Leave & Relief - Waurn Ponds, Vic (Victoria)
🏢 National Australia Bank
📍 Victoria