Job Description
Since Vulcan was founded in ****, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
n
About the role:
n
As Customer Service & Sales Support team member, you will play an key part in delivering a smooth customer experience and supporting day-to-day sales activity. This role is well suited to someone who enjoys working closely with customers, staying organised in a fast-moving environment, and contributing to a team that values service and follow-through.
n
What you will be responsible for:
n
n
Handle inbound customer enquiries by phone, email, and in person.
n
Prepare quotes, process sales orders, and confirm stock availability.
n
Build strong customer relationships through responsive internal sales support.
n
Background of metals industry (preferred but not essential)
n




Ability to work independently and as part of the team
n
Attention to detail
n
Intermediate computer skills
n
n
Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
n
n
Supportive team and great workplace culture
n
Flat structure and approachable leaders
n
Enhanced parental leave
n
Long-term stability with a growing, market-leading business
n
n
At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.
n
Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

📌 Customer Service + Sales Support (Launceston)
🏢 Vulcan
📍 Launceston