Job Description
Clintons Toyota is on the lookout for a career-driven and experienced Service Advisor that is looking to join an award-winning team!
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Who are we?
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With over 75 years of service to the Macarthur Region, Clintons Toyota is a proudly family-owned dealership known for delivering outstanding customer experiences. As part of the 4K Automotive group, we're committed to innovation, excellence, and the ongoing development of our team members.
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Key Responsibilities
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Be the first point of contact for customers, delivering exceptional service from booking through to vehicle collection.
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Manage customer enquiries, service bookings, and daily appointments.
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Liaise with the Workshop Controller to ensure vehicles are completed on time and customer expectations are met.
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Prepare accurate service estimates and explain recommended work and associated costs.
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Keep customers informed throughout the repair process, including any changes to timing or costs.
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Coordinate future bookings to maximise workshop efficiency and customer satisfaction.
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Resolve customer concerns professionally and efficiently.
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Deliver vehicles back to customers, clearly explaining the work completed and any associated charges.
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Complete all administrative tasks in line with dealership procedures and manufacturer warranty requirements.
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Working Hours
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Monday to Friday: 7:30am – 5:00pm
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Saturday mornings: 7:30am to 12pm. Paid at overtime rates on a rotating roster
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The right candidate will have:
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Current or previous experience as an Automotive Service Advisor.
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A valid NSW drivers licence
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Outstanding communication, customer service and negotiation skills.
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Strong time management and organisational skills
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Confidence using computer systems and completing administrative tasks accurately.
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Why Join us?
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4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
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Exclusive staff discounts across multiple automotive brands.
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Reward and recognition programs - celebrating milestones, service awards, and birthdays.
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Staff referral bonuses and team perks
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Ongoing career development through internal training and manufacturer-accredited programs
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Paid Parental Leave
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Employee Assistance Program (EAP)
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Discover more about 4K Automotive - explore our Careers Hub:
-hub
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Significant information
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Only shortlisted applicants will be contacted.
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Applicants must reside in Australia and hold full working rights.
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We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
📌 Service Advisor (Tasmania)
🏢 4K Automotive Group
📍 Tasmania
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