Planning, managing and coordinating the company's quality assurance systems and activities.
The role will ensure that products, services and operational processes comply with company standards, customer requirements and applicable regulatory and industry standards.
Key Responsibilities • Plan, implement and review quality assurance systems and programs.
• Develop and maintain quality policies, procedures and standards.
• Set quality objectives and monitor quality performance.
• Plan and oversee internal and external audits.
• Investigate defects, complaints and other quality issues.
• Conduct root-cause analysis and implement corrective and preventive actions.
• Manage non-conforming products, services and processes.
• Lead continuous improvement initiatives.
• Monitor regulatory, certification and industry-standard compliance.
• Assess supplier quality and coordinate supplier audits.
• Prepare quality reports and recommendations for senior management.
• Supervise and train quality assurance personnel.
• Liaise with customers, suppliers, auditors and certification bodies.

📌 Quality Assurance Manager (Sydney)
🏢 Wilrich
📍 Sydney