Counselling Lead
Location: Lewisham Employment Type: FP - Full time Ongoing Department: Carer Gateway Counselling Closing Date: 30 Sep ****
If you are an experienced Counsellor with strong leadership skills ready to advance your career to the next level, we have an excellent opportunity for you to develop your clinical and operational skills in leading a small team of counsellors.
Full-time with hybrid/flexible working arrangements
8am-4pm/ 9am-5pm Shift
SCHADS Award 6.0 + Super + Salary packaging
Based in Lewisham
CatholicCare Sydney is a leading not-for-profit agency supporting people from all walks of life. We are an organisation that promotes diversity and inclusion and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community. CatholicCare is the official social services agency of the Catholic Archdiocese of Sydney and is certified Family Friendly Workplace.
We welcome applications from individuals of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander Peoples, member of the LGBTQI+ community, and people living with disabilities.
About The Role
You will join a skilled and motivated team of counselling professionals providing phone counselling to carers across Australia who are experiencing difficulties such as anxiety, stress and depression in the course of caring for people with a disability, a medical condition, mental illness or who are fragile due to age. The National Carer Gateway counselling service is open from 8am to 6pm nationally Monday to Friday.




Some Of Your Responsibilities Will Include
Providing direction, support, feedback and clinical supervision to a team of practitioners to achieve excellence in service delivery and client outcomes
Monitoring service delivery against Key Performance Indicators (KPIs)
Supporting the Practice Manager to facilitate team meetings that foster a high performing service culture
Providing/facilitating supervision and informing professional development initiatives
Providing timely, high level and specialist advice to Practice Manager on service delivery issues, individual and team performance, service quality, and related matters
Participating in a Duty Lead roster serving as the first point of contact regarding workplace issues and escalating them to the Practice Manager as required
Carrying a small client caseload
If you would like to find out more about the role, see attached the Position Description found on our application page.
About You
Relevant qualifications in counselling, social work or psychology and professional membership e.g., AASW, ACA or PACFA as well as experience in digital service delivery
Industry relevant experience coordinating and implementing services,



and supporting individuals and teams to deliver client outcomes
Demonstrated understanding of relevant legislation as required in the delivery of counselling services.
Demonstrated ability to work collaboratively to achieve agreed objectives
Strong organisational and time management skills with the ability to multi task and prioritise
High level written and verbal communication skills
Benefits Of Joining Us
We support hybrid working arrangements, with the service open from 8:00am to 6:00pm nationally.
Access to generous salary packaging, which allows you to save on tax and increase your overall take home pay
Access to enhanced leave conditions such as an additional weeks' leave after one year service, enhanced parental leave, study leave and a day off on your birthday!
We value your wellbeing and offer free access to a premium mindfulness app, up to 6 EAP counselling sessions for you or your family, yearly flu vaccinations and other regular wellbeing activities to support you through your working day
We value and support your professional growth through a comprehensive CCS professional development calendar, regular supervision, Leadership workshops and opportunities for internal promotion.
Need more information? Please contact Savoy Holmes-Martenstyn, Practice Manager on ******.
CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.
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