Job Description
At HIA, we're more than just a membership association — we're the voice of Australia's residential building industry.
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We're looking for a driven, commercially savvy Membership Sales Consultant who thrives on building relationships, spotting opportunities, and turning conversations into long-term partnerships.
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This role is responsible for maximising the value of new and existing member relationships, through the promotion of HIA's products and services across all regions.
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If you love the thrill of the chase, and want to work with a recognised national brand — this could be your next move.
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Key responsibilities:
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Drive membership growth
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Deliver on membership recruitment and first-year retention targets
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Proactively identify and convert new membership opportunities across all regions
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Build a strong and sustainable sales pipeline through lead generation, research and follow-up
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Apply solution-based selling techniques to clearly demonstrate the value of HIA membership
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Manage and convert leads
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Actively pursue new business through a mix of canvassing, networking, cold outreach and market intelligence
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Effectively manage and convert both self-generated and centrally allocated leads
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Maintain momentum across the sales cycle to achieve consistent conversion outcomes
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Strengthen member engagement and retention
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Support first-year member engagement activities to drive retention and member satisfaction
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Build solid relationships that reinforce the long-term value of HIA membership
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Contribute to sales strategy
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Support the delivery of HIA's national and regional sales plans
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Actively contribute to marketing and promotional initiatives that support membership growth
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Promote HIA's presence
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Increase the visibility of HIA through participation in events, trade shows and industry seminars
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Represent HIA professionally, strengthening awareness of membership and services
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Maintain accurate systems and records
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Ensure accurate and up-to-date record keeping across account management, prospecting and lead generation
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Use CRM systems and tools effectively to track activity and maintain data integrity
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Collaborate and contribute as part of the team
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Work closely with the national sales team and regional colleagues
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Share insights, contribute ideas and support team outcomes
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📌 Membership Sales Consultant (South Australia)
🏢 Housing Industry Association (HIA)
📍 South Australia
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