Access4 is looking for a Senior Infrastructure Engineer to help keep our backend environments rock solid. This is a hands-on role at the centre of our platform's reliability, if you take pride in delivering ******% uptime on critical systems and love being the person the team turns to for the hard infrastructure problems, we'd love to hear from you.
What You'll Be Doing
Perform daily maintenance and upkeep of backend systems
Drive continuous improvements and innovations to strengthen system resilience
Act as the go-to Subject Matter Expert (SME) for the engineering team and wider Access4 organisation
Contribute to engineering and R&D; initiatives that support the company's strategic goals
Serve as an on-call contact for after-hours events and system emergencies
Stay calm and solution-focused under pressure, ensuring stability and continuity of critical systems
Bring a disciplined, organised approach to both day-to-day tasks and long-term projects
What You'll Bring
Must-haves:
Bachelor's degree in IT or a related field
Full working rights in Australia (no sponsorship available)
5+ years' experience in Linux administration, including kernel and module-level expertise
5+ years' experience managing on-premises environments
3+ years' experience with Docker or other containerisation technologies
3+ years' experience with Ansible or similar automation tools
3+ years' experience developing in Python
3+ years' experience with virtualisation technologies
Strong knowledge of TCP/IP network stacks and monitoring systems
Excellent problem-solving and analytical abilities,
with strong written and verbal communication skills
Nice-to-haves:
Additional programming languages beyond Python
Experience with database administration (MySQL, PostgreSQL or similar)
Knowledge of VoIP technologies (SIP)
About Access4
Founded in ****, Access4 started with a vision to bring unified communications to the MSP market; an automated, singular platform to sell, provision and invoice customers. Today, this platform is known as SASBOSS and sets the benchmark as an industry standard in middleware to help deliver best of breed vendors and end-to-end partner enablement for service providers.
We live and breathe our slogan of Innovate, Empower and Partner, which represents our commitment to the channel community and drives the growth of the business. As a team, we embrace genuine conversations, a high performing culture and alignment between all areas of the business. We're also actively working to build a more diverse team, and would love to see more women in tech and telco apply for this role.
Why Join Us?
Be part of a rapid-growing UCaaS leader in Australia & NZ, working with critical infrastructure at scale
Take real ownership of the systems that keep our partners and customers running
Enjoy autonomy and trust to solve problems your way
Solve genuinely complex infrastructure problems and grow your technical depth
A supportive, down-to-earth culture across multiple regions
Hybrid working out of a modern Richmond office
Regular team events, EOFY and Christmas parties plus more
Employee Assistance Program (EAP)
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