Job Description
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At LifeHealthcare, we're on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.
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We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare(ANZ
distribution),Australian
Biotechnologies(allograft
manufacturing),Cryomed(aesthetics),
andTransmedic(SE Asia + Hong Kong distribution).
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Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.
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This role presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day.
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Love helping people and sorting things out? Come join our Customer Care team! At LifeHealthcare, we're all about making a real difference for patients, customers, and each other. If you're a natural problem-solver who loves a friendly conversation and brings positive energy, you'll feel right at home.
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What you'll be doing:
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Connecting with customers and sales—handling calls, emails,



and all sorts of order requests with confidence
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Keeping our systems up to date (don't worry, we'll guide you through it)
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Following up on deliveries and ensuring customers are always kept in the loop
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Collaborating with warehouse, sales, and finance teams to keep everything running smoothly
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Spotting any issues and promptly letting the right people know
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What we're after:
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Customer service experience (any industry's fine)
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Comfortable learning and exploring new systems
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Friendly, organised, and ready to pitch in
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A sense of humour and a can-do attitude
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Why you'll love it here:
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LifeHealthcare is guided by a set of values;Accountable, Agile, Authentic, and Customer Centricthat define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of advantages to help you thrive, including:
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Career opportunities across the EBOS MedTech portfolio of companies
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Generous parental leave
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Employee referral programs
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Option to purchase additional leave
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Volunteer leave
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Performance-based financial rewards for both individual and company success
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📌 Customer Care Coordinator (Sydney)
🏢 Ebos Group
📍 Sydney