Sydney Metro is seeking a Customer & Operations Analyst to deliver customer-focused insights, reporting, and service-improvement initiatives across the organisation. You will analyse customer and operational data, develop dashboards and briefing notes, and collaborate with internal and external stakeholders to drive evidence-based decisions that improve passenger outcomes.
This role supports decision-makers across a quick-paced public transport environment, with a focus on data quality, reporting
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📌 Public Transport Insights & Operations Analyst (New South Wales)
🏢 Nsw Public Service Commission
📍 New South Wales
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