Job Description
Manly, New South Wales ****, Australia • A$75,000 - A$80,000
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Full-time Permanent Mid-level Senior
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Posted 10 Sep ****
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Description
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Deli Supervisor (with Bar Experience)
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About Norma's Deli
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Norma's Deli is a bustling all-day deli, eatery and bar known for great food, great coffee and an even better atmosphere. From our pastry bench and deli counter to our dine-in floor and bar, we pride ourselves on delivering a warm, memorable experience for every guest who walks through our doors. We're a close-knit team that values hard work, quality and looking out for each other — and we're looking for someone who shares that same passion for hospitality.
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About the Role
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Norma's Deli is looking for an experienced, hands-on Deli Supervisor to lead our front-of-house and deli team. This is a full-time leadership role for someone who thrives on busy shifts, takes pride in great food and outstanding service, and knows how to bring a team together to deliver both. You'll also bring solid bar experience — you'll be confident stepping in to support, train and cover the bar.
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Key Responsibilities
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Oversee daily deli operations, ensuring smooth, efficient service while maintaining product quality and standards.
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Lead, supervise and support staff during shifts.
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Train new team members, and provide ongoing training and feedback.
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Maintain high standards of customer service, and handle customer concerns and feedback.
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Ensure food safety, hygiene, cleanliness and quality standards are met.
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Monitor stock levels,



deliveries, waste and product rotation.
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Manage POS, cash handling, refunds and end-of-shift procedures.
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Complete opening/closing procedures, checklists and shift handovers.
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Communicate operational, staffing and customer issues to management.
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Support the venue manager with administrative tasks when needed.
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Ensure compliance with workplace health and safety and company policies.
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Oversee daily bar operations, stock management, cleanliness and RSA compliance — supporting and training staff while providing excellent customer service and driving beverage sales.
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What We're Looking For
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Previous experience in a supervisory or team leader role within hospitality, retail or a similar quick-paced environment.
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Confidence and experience working behind a bar
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Current RSA (NSW) and NSW Food Safety Supervisor (FSS) Certificate, or willingness to obtain.
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Strong leadership, communication and problem-solving skills.
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A genuine passion for hospitality, food and customer experience.
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Ability to stay calm, organised and hands-on during busy periods.
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Flexibility to work a variety of shifts, including weekends.
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Why Join Norma's Deli
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Competitive salary of $75,000–$80,000 + super, based on experience.
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A genuine leadership role with real ownership and variety.
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A supportive, close-knit team and a positive, respectful workplace culture.
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Opportunities to grow your skills across both deli and bar operations.
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📌 Norma'S Deli - Deli Supervisor (Sydney)
🏢 Rgit Australia
📍 Sydney