Senior Msp It Support Lead - Client Escalations (Queensland)

Senior Msp It Support Lead - Client Escalations (Queensland)

13 Sep
|
Lyra Technology Group
|
Queensland

13 Sep

Lyra Technology Group

Queensland

Lyra Technology Group is seeking a Team Lead Support Analyst to manage and mentor a Support Analysts team in Brisbane, working on-site with a major client. This senior role focuses on leadership, escalation management, and improving IT service delivery within a Managed Services framework.
You will guide incident, problem and change processes, collaborate with IT stakeholders, and ensure secure, reliable operation of client environments while promoting best practices and qualified client
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📌 Senior Msp It Support Lead - Client Escalations (Queensland)
🏢 Lyra Technology Group
📍 Queensland

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