Senior Service Delivery Manager, Servicenow (Govt, Canberra)

Senior Service Delivery Manager, Servicenow (Govt, Canberra)

13 Sep
|
Novabridge
|
Canberra

13 Sep

Novabridge

Canberra

Novabridge is seeking a Service Delivery Manager for its Government-focused ServiceNow managed services. You will own end-to-end delivery for a single major client, drive service management from onboarding to ongoing operations, and maintain SLA performance while keeping stakeholders informed.
You will lead client meetings, coordinate with L2/L3 support teams, guide incident response, and continuously improve knowledge bases, processes, and QMS.
#J-*****-Ljbffr

📌 Senior Service Delivery Manager, Servicenow (Govt, Canberra)
🏢 Novabridge
📍 Canberra

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