3 years' Commercial Broking experience essential.
Leadership and claims experience essential.
Hybrid role - 2 days in North Sydney office, 3 days from home.Broking Team Leader - Lead, Influence & ElevateAre you an experienced Insurance Broker?
Do you have strong claims knowledge and a passion for developing people?
This is an exciting opportunity to join a leading Insurance Brokerage as a Broking Team Leader, where you'll play a key role in leading and developing a growing team while delivering exceptional outcomes for clients.
This is a hands-on leadership position suited to an experienced insurance professional who can confidently manage people, oversee claims, support technical broking matters and build strong relationships with clients and stakeholders.The RoleAs Broking Team Leader, you will:Lead, mentor and develop a team of Insurance Brokers and support staffOversee the delivery of quality broking and claims outcomes across Commercial and Residential Strata portfoliosProvide technical guidance and support on complex claims, escalations and client mattersDrive team performance, productivity and service standardsMonitor workflows, SLAs, compliance and qualityBuild strong relationships with clients, insurers and key stakeholdersIdentify opportunities for process improvement and business growthCreate a positive,



collaborative and high-performing team cultureSupport the ongoing development, engagement and wellbeing of your teamAbout YouWe're looking for an experienced Insurance Broker and people leader who brings:Strong general insurance broking experience, ideally within Strata or a commercial environmentProven leadership or Team Leader experienceClaims experience and the ability to confidently manage property claims and escalationsExcellent understanding of insurance products, policies and complianceStrong communication, negotiation and stakeholder management skillsThe ability to manage competing priorities while maintaining a high level of serviceA genuine passion for mentoring, coaching and developing peopleA proactive mindset with the ability to identify opportunities for improvement and growthWhy Join?
You'll be joining a business that genuinely invests in its people and offers:Genuine hybrid flexibilityA supportive, people-first cultureCareer development opportunitiesA genuine sense of connection, belonging and supportReady to Lead?
If you're an experienced Insurance Broker with leadership and claims experience and are ready to take the next step in your career, this could be the prospect you've been waiting for.
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📌 Broking Team Leader (Sydney)
🏢 Succession Partners
📍 Sydney