Thomson Reuters, Australia, is seeking a Customer Success Manager to own outcomes for a portfolio of Australian customers using AI solutions.
You will translate business goals into measurable success plans, drive adoption from first value to scaled rollout, and build executive-level relationships that support renewals and expansion.You will lead onboarding and implementation end-to-end, identify recent use cases, quantify ROI, and coordinate cross-functional teams to embed AI into legal workflows
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📌 Ai For Legal: Customer Success Leader (Melbourne)
🏢 Thomson Reuters
📍 Melbourne
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