Senior Manager - Home Lending Credit Risk AutomationLead a newly created program improving how home lending decisions are madeShape the future of automated credit decisioning for one of Australia's largest home lending portfoliosLead a multidisciplinary team spanning credit risk, analytics, policy and automationInfluence customer outcomes, portfolio performance and decision turnaround times through data-driven decisioningDo work that mattersAs Senior Manager, Home Lending Credit Risk Automation, you will lead a newly established capability focused on improving how home loan applications move through the credit assessment process.Working at the intersection of credit risk, analytics, automation and policy, you will lead a team responsible for identifying opportunities to improve automated decisioning outcomes, simplify policy and process frameworks, and enhance customer experiences while maintaining responsible lending and risk standards.See yourself in our teamBe part of the team at the heart of how CommBank serves Australia.
Retail Banking Services supports more than 10 million personal and small business customers with market-leading products, services and digital experiences.
BU Blurbs.docx describes RBS as being at the heart of how CommBank serves Australia and delivering positive impact for customers and communities.Within Home Buying Credit Risk, we're building a specialised capability focused on using data, insights and automation to create simpler, smarter and more consistent lending decisions.Key Responsibilities:Lead the end-to-end credit risk automation program and associated delivery roadmapPartner with analytics,



technology and policy teams to improve credit decisioning outcomesTranslate analytical insights into practical policy, process and automation solutionsDrive simplification initiatives that improve customer experience and operational efficiencyInfluence strategic decisions through data-driven recommendations and governance engagementManage risks, dependencies and delivery priorities across multiple initiativesBuild capability within a multidisciplinary team of credit risk and analytics professionalsFoster a culture of collaboration, continuous improvement and evidence-based decision makingWe're interested in hearing from people who:You bring a combination of credit risk expertise, strategic leadership and robust analytical literacy.
You are comfortable operating in complex environments and translating insights into practical business outcomes.Credit Risk & Business Expertise:Significant experience within mortgage credit risk, home lending, portfolio management or credit strategyDeep knowledge of Australian retail lending and responsible lending requirementsExperience balancing customer outcomes, portfolio quality, risk appetite and regulatory obligationsProven success influencing senior stakeholders and leading complex change initiativesTechnical Skills & Analytical Capability:Experience working within credit decisioning and automated lending environmentsUnderstanding of decision engine platforms,



business rules frameworks and credit decisioning ecosystemsDemonstrated hands-on experience using analytical tools such as SQL, SAS, Python, R or similar platformsExposure to workflow automation initiatives and process optimisation programsKnowledge of credit strategy systems and decisioning technologies used to support lending outcomesUnderstanding of data architecture, data lineage and information flows supporting credit risk decisionsExperience using advanced analytics and portfolio insights to inform policy, strategy or operational decisionsFamiliarity with machine learning, predictive modelling and AI-enabled decision support environmentsExperience using process mining, root-cause analysis or operational analytics to identify improvement opportunitiesUnderstanding of decision science principles and data-driven decision makingExperience leading teams comprising analytics, policy, operational and technology specialistsQualifications (Desirable):Degree qualification in Finance, Economics, Statistics, Mathematics, Data Analytics, Risk Management, Computer Science, Business or a related disciplinePostgraduate qualifications in Analytics, Risk, Finance, Technology or Leadership will be highly regardedRelevant professional certifications in risk, analytics, automation or technology disciplines are advantageousWorking with us:Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation.
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📌 Senior Manager - Home Lending Credit Risk Automation (Sydney)
🏢 Cba
📍 Sydney