Company DescriptionInformation Quality (IQ) is a leading Information and Data Management company supporting the Mining, Oil & Gas, New Energy, Utilities, Renewables, Infrastructure and Defence sectors.
We deliver specialist services in Information Management, Engineering Data Management, Engineering Design Systems, Asset Management, and Operations Support to Tier 1 Owner Operators in asset-intensive industries.
Our focus is simple: to be an exceptional company to work for and with.
We're now seeking a skilled Records Officer to join our Perth team.Job DescriptionRole
Based in the Perth CBD, this contract role will support one of our clients in the Energy and Resources sector by delivering day-to-day records management services across electronic and physical records.
You will work closely with customer groups, IT consultants, and internal stakeholders to ensure records are well organised, secure, and compliant with company processes and industry standards.Key Responsibilities Support management of electronic resources and databases in coordination with customer groupsAssist with analysing, categorising, and organising data for effective useLiaise with customers,
providing accurate and timely solutions to records requestsCollaborate with IT consultants to translate customer needs into technical requirementsMaintain work instructions and support process improvement initiativesPerform archival activities including:Receiving hardcopy documents and managing offsite storageProfiling, retrieval, return, and destruction of archived cartonsSupporting Safe Custody processes (e.g. wet-signed contracts, variations, guarantees)Manage customer requests via shared mailboxes, ensuring service levels are metEnsure compliance with agreed KPIs, SLAs, and records management standardQualificationsSkills & ExperiencePrevious experience in records management, archives, or information management rolesStrong knowledge of both electronic and hardcopy records management practicesFamiliarity with offsite storage, Secure Custody, and retention/destruction processesExcellent organisational skills with the ability to prioritise multiple requestsStrong interpersonal skills and ability to liaise across customer groups, IT teams, and stakeholdersHigh attention to detail, accuracy, and confidentialityA proactive, solutions-focused approach to improving processesAdditional InformationValuesAt IQ, our values are at the heart of how we work:We put people firstWe always act with honesty and integrityWe do the right thingWe think outside the boxIf you share these values, have a positive attitude, and the skills below, we'd love to hear from you.
📌 Records Officer (Perth)
🏢 Sgs
📍 Perth