DescriptionAbout usAt Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world.
As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.About the RoleOur Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive workplace for our Sales teams led by some of the best mentors and sales minds in the industry!
The Account Manager role is responsible for maximising revenue from our major/key customer accounts to achieve agreed revenue targets.
You'll be planning and overseeing enterprise-level support and service activities for our company products and services for a designated client or group of clients, ensuring complete customer satisfaction and strategic business growth.Our office is based in Adelaide.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance.
We therefore leave it to you and the team you join to figure out what works best!
What you'll doAt the moment, as Account Manager you will be focused on:Formulating, implementing and managing strategic business plans for major/key client accounts to achieve sales revenue targetsManaging revenue, growth,



productivity and profit for your entire portfolioLeading program processes and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitmentsManaging negotiations between the organisation, clients and third-parties involvedCollaborating with sales and support groups to identify opportunities for expanded businessConducting product demonstrations and coordinating preparation of sales proposals, tenders and contractsActing as the organisation's single point of contact to clients during implementationWorking closely with clients to determine present and future needs and proposing suitable products, services and upgradesAdvising customers on information and business technology strategySupporting the wider sales team where requiredWe are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.What you'll bringRequired experience:4+ years of related account management or similar experienceExperience with managing customer contracts and requestsProven sales ability including outstanding negotiation skills and persuasive abilityExpert IT product and industry knowledge coupled with the ability to deal with clients at all levelsSpecialist knowledge of relevant IT industry and vendor productsStrong Project management skillsExcellent communication skills, both written and verbalNice to have:Specialist knowledge of IT products and servicesAbility to motivate and manage direct and indirect teams across multiple functionsBachelor's degree in business, IT, Science, Engineering, Economics or related disciplineCulture and benefitsJoin a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact.
From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work.
Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.Why you will love working herePaid parental leave24/7 Employee Assistance Programme (DataCare)Ongoing learning, certifications, and career development opportunitiesAccess to industry-leading learning platforms and future skills trainingRecognition programmes that celebrate great workGreat employee discounts and financial wellbeing benefitsMeaningful work that makes a real impactEligibility criteria and conditions may apply to some benefits.

📌 Account Manager (Adelaide)
🏢 Datacom
📍 Adelaide