Deliver outstanding consumer experiences using the C.H.A.R.M. service model.
Champion a positive team culture by sharing ideas, feedback, and concerns.
Assist across POS management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
Lead by example on the sales floor and work with Store Management to achieve and exceed sales goals.
Manage day-to-day team activities by delegating tasks, monitoring progress, and following up.
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives.
Perform key holder responsibilities, including opening and closing procedures, cash handling, store recovery, and business readiness.
Follow Asset Protection, shortage prevention, inventory control, and compliance procedures.RequirementsMust be 18 years or older2–3 years of retail experience; prior store leadership experience preferredFlexibility to work nights, weekends, holidays,



and extended hoursRegular attendance and punctualityAbility to move merchandise with appropriate equipment between backroom and sales floorAbility to place and arrange items on shelves and racksAbility to climb and descend ladders while carrying merchandiseAbility to lift 30 pounds or more with assistanceAbility to stand, walk, kneel, or balance for extended periodsAbility to remain on feet for a minimum of 8 hours per shift and continuously move around the storeAbility to read and comprehend instructions, reports, and computer/register screen informationAbility to input information into a computerCore CompetenciesDemonstrates robust retail leadership and customer service skills while effectively managing team activities and achieving sales goals.
Proficient in inventory control, merchandising, and compliance procedures to enhance consumer experiences.Highest-signal resume keywordsRetail ExperienceStore LeadershipCustomer ServiceInventory ControlSales ManagementHard SkillsPOS ManagementMerchandisingProduct PlacementCash HandlingInventory ControlVisual PresentationStockroom OperationsLifting 30 PoundsClimbing LaddersOpening and Closing ProceduresSoft SkillsTeam CultureCommunicationFeedback SharingDelegationPunctualityIndustry KeywordsC.H.A.R.M. Service ModelBrand AmbassadorAsset ProtectionShortage PreventionBusiness Readiness
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📌 Store Team Lead (South Australia)
🏢 Jobtailor
📍 South Australia