About Us
Gallery is redefining the future of communities, not just through innovative home building, but by creating vibrant spaces where people truly thrive.
As one of the fastest-growing companies in the industry, Gallery Group is proud to be one of Queensland's leading builders.
We are a forward-thinking organisation driven by quality, creativity, and continuous improvement.
At Gallery, we foster a agile environment where innovation is celebrated, and every project contributes to shaping a more connected future.
The Role
We are seeking a highly organised and proactive Service and Warranty Administrator to support our on-site teams and ensure the smooth delivery of maintenance works across multiple properties.
In this role, you will be the central point of coordination, liaising with stakeholders and ensuring maintenance jobs are delivered efficiently, on time, and to a high standard.
Key Responsibilities
Provide administrative support to the in office service and warranty team
Coordinate and schedule maintenance bookings across multiple properties, ensuring efficient allocation of trades and internal technicians
Act as the key point of contact between site staff, contractors, property managers, and internal teams
Manage booking confirmations, and site access requirements, including liaising with tenants and property managers
Monitor job progress and proactively follow up on outstanding works to ensure timely completion




Maintain accurate job records, updates, and documentation within internal systems (Onsite Companion / CRM platforms)
Support site teams with logistics to ensure smooth delivery of maintenance works
Provide clear, client-focused communication, managing expectations around timeframes and access
Escalate complex or high-risk issues to management with clear and concise summaries
What We're Looking For
Strong organisational skills with the ability to manage multiple bookings and timelines
Clear and professional communication skills
Experience in scheduling, coordination, or administrative support roles
High attention to detail, particularly with job updates and system management
A proactive mindset with the ability to follow up and keep tasks moving
Confidence using CRM systems and managing high email volumes
Ability to prioritise workloads and work effectively in a fast-paced environment
Why Join Us?
Be part of a collaborative and high-performing team
Opportunities for career growth within a rapidly expanding organisation
Supportive and positive workplace culture
Competitive salary and benefits package
How to Apply
If you're a detail-oriented and organised professional looking to join a fast-paced and growing business, we'd love to hear from you.
Please submit your resume and a cover letter outlining your experience and interest in the role.

📌 Service And Warranty Administrator (Gold Coast)
🏢 Gallery Group
📍 Gold Coast