Duties will include, but are not limited to:Booking appointments for patients following care navigation ensuring patients access the most appropriate services within the practiceScanning and workflowing incoming correspondence within the clinical systemDealing with general enquiries from patients and prioritising the management of theseDealing with repeat prescription orders and prescription queriesManaging your time and workload efficientlyAssisting with the smooth running of clinics and surgeriesProviding help and advice to all visitors to the surgery and the buildingRegistration of current patients to the PracticeProcess patients change of address and contact details within the clinical systemDealing with tasks that clinicians may assign to you in an effective and timely mannerCovering colleagues shifts in the event of sickness or annual leaveEffective communication between staff, the practice, patients and other agenciesUnderstanding and implementation of the practice protocols and proceduresCarrying out the daily tasks set for you by the Office ManagerAttending training and staff meetings as requiredSupporting with other reasonable duties as requiredFollow the practices Infection Prevention & Control policies and protocols
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