Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the perks of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smartgroup offers more than a job.
It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career.
We have all been hired for a purpose and a reason.Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.Do you have what it takes to become a Client Coordinator?
Join Autopia, one of the Smartgroup brands, on a 12-month max-term contract based in Sydney.
In this role, you'll be at the heart of the client experience, supporting employer clients through invoicing, onboarding, account administration and day-to-day enquiries, while collaborating with internal teams to deliver outstanding service.What you'll do:Respond to client enquiries via phone and emailManage employer invoicing and account administrationSupport employer onboarding and client transitionsReconcile accounts and assist with invoice managementPartner with Client Success, Operations and Sales teams to deliver great outcomesIdentify opportunities to improve processes and efficiencyAbout you:Customer service or administration experienceStrong communication and relationship-building skillsHighly organised with excellent attention to detailComfortable managing deadlines and competing prioritiesProactive, solutions-focused and customer centricSalary packaging or novated leasing experience is advantageousWhat's in it for you?




Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:Smart Leave, an additional week of leave each yearFree lunch every weekUp to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work BonusMake a Difference Days – paid days off to volunteer for the community and environmentSalary packaging and novated leasing benefits (of course!)Free flu vaccinationsEmployee Share PlanGrow with PurposeAt Smart, we're driven by purpose and performance.
We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.Our Commitment to Diversity and InclusionEveryone belongs and is welcome at Smart.
We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.Our commitment to Diversity & Inclusion is reflected in the external recognition we've received, including being named:WGEA Employer of Choice for Gender Equality since ****DCA Inclusive Employer ***********Silver Employer on the Australian Workplace Equality IndexWe're also members of the Reconciliation Action Plan network, with a RAP at Innovate level.Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment.
Candidates must have unlimited Australian work rights to be considered for this role.
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📌 Client Coordinator (Sydney)
🏢 Smartgroup
📍 Sydney