EBSCO Information Services is seeking a Customer Support Officer based in North Sydney to provide timely, high‐quality service to customers, promote premium service, and ensure order accuracy across print and online subscriptions.You will support the Library Services Helpdesk, handle multi‐channel enquiries, and escalate complex issues to the appropriate manager.
Initially in office, the role moves to a hybrid pattern as you become proficient.
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📌 Customer Support Specialist - Library Subscriptions (Sydney)
🏢 EBSCO Australia
📍 Sydney
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