Take the next step in your career with this exciting opportunity within Queensland Health!

Job details Position status Permanent
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO5
Workplace Location Townsville region
Job ad reference QLD/692302
Closing date 28-Sep-2026
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent Full time
Contact person Adam Hanson
Contact details (07) 4433 4437
Access the

What you'll do

As the Principal Technology Officer FFS, you will provide high-level ICT technical expertise, support and administration across a range of technology domains, including end user computing, servers, telecommunications and networks, ensuring the ongoing operation of critical business systems and services. You will lead and mentor technical teams, supervise ICT support staff and suppliers, and support the prioritisation and delivery of work in line with enterprise service levels and organisational objectives. Working with a high degree of autonomy, you will manage competing priorities, travel to supported sites as required, and represent eHealth Queensland in communications with senior stakeholders and local Hospital and Health Service committees. The role also contributes to informed decision-making through the preparation of technical reports, specifications and trend analyses, supports the procurement and brokerage of third-party ICT services, and contributes to quality assurance and certification activities. In addition, you will oversee ICT asset management, maintain accurate inventory records, and ensure compliance with eHealth Queensland ICT change management practices, policies and procedures.

About you

We are searching for someone who has:

- Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in multiple technical domains.
- Experience and ability to deliver high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
- Experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
- Ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
- Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including supervising/mentoring of junior staff,



and enhance the provision of quality client service in a team environment.
- Well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.
- Demonstrated experience or the ability to quickly learn ServiceNow© and ITIL Service Management processes.
- Ability to maintain an awareness and understanding of new and emerging ICT technologies and products as they relate to eHealth Queensland

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

- 12.75% superannuation
- 17.5% leave loading

Employee wellbeing
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager.



We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

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📌 Principal Technology Officer FFS (Townsville)
🏢 Queensland Government
📍 Townsville