Job Category: Customer Service

Job Description:

Success in the Administrative Assistant role looks like:

General Administrative Support:

- Provide reliable, confidential, and well-organised administrative support to leadership and the wider management team
- Assist leadership with event planning, staff meetings, and company functions
- Maintain company records, databases, and filing systems
- Prepare correspondence, reports, presentations, and other business documents
- Assist with meeting coordination, including scheduling, agendas, and minute taking
- Manage office supplies and stationery inventory

Update employee contact information and company phone lists

Travel & Accommodation Coordination:

- Arrange International and some domestic travel bookings such as flights, accommodation, ground transportation, and travel itineraries
- Address last minute changes as required

Ensure compliance with company travel policies and budget requirements

Training & Employee Support:

- Coordinate training schedules including food and refreshments
- Travel bookings for trainee groups including flights, accom, transportation
- Maintain training attendance and certification records for I-CAR and e-learning registrations and filing on Sharepoint
- Administer I-CAR submissions

Act as a point of contact for training related enquiries

Facilities & Service Provider Management:

- Coordinate and manage external service providers including cleaners, gardeners, maintenance contractors, and other vendors.
- Schedule regular services and monitor service quality
- Liaise with suppliers and contractors regarding work requirements and issues

Coordinate maintenance requests and repairs. * Assist in maintaining a safe,



clean and professional workplace environment at the Kincumber Site

Keeping the kitchen/s at Head Office replenished with milk, tea, coffee etc.

Mail & Communications:

- Manage incoming and outgoing mail, courier services, and postage requirements
- Coordinate deliveries and shipments
- Maintain office contact directories and communication lists

Skill Requirements:

Previous experience in an administrative, office coordinator, executive assistant, or similar support role.

Robust organisational and time-management skills.

Excellent written and verbal communication skills.

High attention to detail and accuracy.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Ability to manage multiple priorities and deadlines.

Strong customer service and interpersonal skills.

About Us:

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

📌 Administrative Assistant (Australia)
🏢 Sherwin-Williams
📍 Australia