Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

We are seeking an experienced Medical Receptionist/Secretary to join a busy and well-established orthopaedic practice on a part-time basis, 3 days per week. The practice provides specialist orthopaedic care with a particular focus on hip, knee, foot and ankle conditions, with a strong commitment to achieving the best possible outcomes for patients and helping them return to the activities and lifestyle they enjoy.

The practice is led by a highly regarded orthopaedic surgeon who holds a public appointment at a major Brisbane teaching hospital and is also an Associate Lecturer at The University of Queensland. Alongside his clinical practice, he is actively involved in orthopaedic research, particularly in the areas of orthopaedic trauma, limb reconstruction and hip and knee arthroplasty.

The surgeon is also involved in teaching and mentoring trainee orthopaedic surgeons, junior doctors and medical students, creating a professional environment that values high-quality patient care, teamwork, learning and professional development.

This is an excellent opportunity for an experienced medical administrator to join a professional and patient-focused specialist practice where your contribution will be highly valued.

Key duties and responsibilities will include (but not be limited to):

· Assisting with patient clinics, including preparing patient charts and ensuring relevant reports and test results are received, recorded and filed prior to consultations.

· Welcoming and registering patients, managing patient arrivals and providing professional and friendly assistance with general patient enquiries.

· Processing consultation billing, payments and receipting accurately and efficiently.

· Managing incoming telephone enquiries, patient bookings, appointment scheduling and rescheduling.

· Monitoring, processing and actioning incoming patient correspondence in a timely and accurate manner.





· Managing all medical correspondence and patient documentation using Gentu software.

· Providing administrative support to the Practice Manager with theatre quotes, theatre bookings and related patient requirements.

· Maintaining a high standard of confidentiality, accuracy and professionalism in all interactions with patients, medical professionals and other stakeholders.

We are looking for an experienced medical receptionist/secretary who is professional, personable and genuinely committed to providing an exceptional level of service to patients.

To be successful in this role, you will have:

· A strong commitment to providing a high level of care and service to patients.

· Immaculate personal presentation and a professional approach.

· An exemplary telephone manner and warm, compassionate demeanour.

· A minimum of 12 months experience working within a specialist medical practice.

· Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.

· A proactive approach, with strong time management and organisational skills and the ability to prioritise competing tasks effectively.

· The ability to multitask, remain calm under pressure and work efficiently in a busy clinical workplace.

· Previous experience with Gentu, Genie or similar specialist medical practice software will be highly regarded.

· A high level of confidentiality, discretion and attention to detail when handling sensitive patient and medical information.

Remuneration:

The position offers a competitive hourly rate of $35–$38 per hour plus superannuation, with occasional access to an allocated car parking space when available.

If you are looking for the chance to work in a positive and growing practice, you won’t want to miss out on this opportunity! Email your application to the Litton Andrews Team today at or . Alternatively, call Cathy Litton or Kimberley Reynolds directly on (07) 3184 6648 or 0422 888 040 a/hours.

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com

📌 Medical Receptionist/Secretary (Spring Hill)
🏢 Litton Andrews
📍 Spring Hill