This is a medical receptionist and administrator role managing reception independently, including greeting patients, handling check-ins, answering calls, and assisting with patient enquiries.
Key responsibilities
- Managing reception independently, including greeting patients and handling check-ins in a friendly manner
- Answering calls and assisting with patient enquiries
- Scheduling and coordinating appointments
- Processing Medicare and private billing with accuracy
- Managing medical records and confidential information
- Performing general reception duties such as scanning, filing, and email management
- Liaising professionally with referring doctors, other health professionals, and team members
- Providing administrative support and assisting with ad hoc duties
- Carrying out administrative tasks delegated by management
About you
- 1-2 years' experience as a medical receptionist or administrator (preferred)
- Excellent communication skills, including a professional and personable phone manner
- Exceptional customer service skills
- Ability to multitask and energetic
- Knowledge of Medicare and private billing is preferred but not essential
- Strong organisational skills with attention to detail
- Passionate and self-motivated
- Ability to work both independently and as part of a team
- Neat and skilled presentation
- Australian work rights are required for this role
📌 Medical Receptionist (Calamvale)
🏢 Pacific Family Medical Practice
📍 Calamvale
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